Terms of Service

IMPORTANT: PLEASE READ CAREFULLY

THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS-ACTION WAIVER IN SECTION 17 THAT AFFECT YOUR LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF FIRST ACCEPTING THESE TERMS BY FOLLOWING THE PROCEDURE IN SECTION 17.7.

MOTION DOCTOR AI IS A WELLNESS AND MOVEMENT-EDUCATION SERVICE. IT IS NOT A HEALTHCARE PROVIDER. WE DO NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, PHYSICAL THERAPY, OR REHABILITATION. ALWAYS CONSULT A QUALIFIED HEALTHCARE PROFESSIONAL BEFORE BEGINNING ANY NEW MOVEMENT OR EXERCISE PROGRAM.

These Terms of Service (the “Terms”) govern your access to and use of the website located at motiondoctor.ai and any related applications, programs, AI tools, content, and services (collectively, the “Service”) provided by Motion Doctor AI LLC, a Pennsylvania limited liability company located in Conshohocken, Pennsylvania (“Motion Doctor AI,” “we,” “us,” or “our”).

By creating an account, accessing the Service, or using any feature of the Service, you (“you,” “User,” or “your”) agree to be bound by these Terms and by our Privacy Policy and Consumer Health Data Privacy Policy, each of which is incorporated by reference. If you do not agree to these Terms, you may not use the Service.

1. Eligibility

1.1 Age Requirement. The Service is available only to individuals who are at least eighteen (18) years of age. By using the Service, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use the Service for any purpose, and we will terminate any account we discover to be associated with a minor.

1.2 Capacity. You represent that you have the legal capacity to enter into a binding contract under the laws of your jurisdiction and that you are not barred from using the Service under applicable law.

1.3 Geographic Restriction. The Service is offered to and intended for users physically located in the United States. We do not direct the Service to, or knowingly collect information from, users in the European Union, the United Kingdom, or any other jurisdiction outside the United States. If you access the Service from outside the United States, you do so on your own initiative and at your own risk, and you are responsible for compliance with all applicable local laws.

2. Nature of the Service: Wellness and Education Only

2.1 Wellness and Movement Education. Motion Doctor AI provides a software-based, AI-powered wellness, fitness, and movement-education platform. The Service includes self-guided movement assessments, generalized exercise content, and AI-generated coaching suggestions intended to support general wellness, mobility, and movement quality. The Service is informational and educational in nature.

2.2 Not a Medical Service. The Service is NOT a medical service and is NOT a substitute for professional medical care. We do not, and the Service does not:

• provide medical advice, medical diagnosis, or medical treatment;
• practice medicine, physical therapy, occupational therapy, athletic training, chiropractic, or any other licensed healthcare profession;
• create a doctor-patient, therapist-patient, or other clinical relationship between you and Motion Doctor AI or any of its personnel;
• provide rehabilitation, post-injury care, post-surgical care, or treatment of any medical condition; or
• prescribe, dispense, recommend, or evaluate medications, supplements, devices, or surgical procedures.

2.3 Not Physical Therapy. Although the methodology underlying the Service draws on the general movement-science background of Motion Doctor AI’s founders, including a Doctor of Physical Therapy, the Service itself is not physical therapy. The Service does not involve the practice of physical therapy as defined by the Pennsylvania Physical Therapy Practice Act or any analogous law, and no member or contractor of Motion Doctor AI is acting in a licensed clinical capacity when providing the Service.

2.4 Consult a Healthcare Professional. You should consult a qualified healthcare professional before beginning any new movement, exercise, or wellness program, particularly if you (a) have any history of pain, injury, illness, surgery, or chronic medical condition; (b) are pregnant or postpartum; (c) take any medication; or (d) have any other medical concern. If you experience pain, dizziness, shortness of breath, or any other symptom while using the Service, stop immediately and consult a healthcare professional.

2.5 AI-Generated Content. Significant portions of the Service are produced by artificial-intelligence systems and machine-learning models. AI-generated content may be inaccurate, incomplete, biased, or unsuitable for your particular circumstances. AI-generated content does not represent the personal opinion or recommendation of Motion Doctor AI or any individual. You are solely responsible for evaluating AI-generated content before acting on it.

3. Accounts

3.1 Free Tier. You may use certain limited features of the Service, including a free movement assessment, by providing your email address. Free-tier use is subject to volume and depth limits established by us from time to time.

3.2 Paid Tier. Access to the full Service, including custom movement programs, persistent memory across sessions and devices, and live AI coaching, requires a paid subscription. To create a paid account, you must register and provide accurate, current, and complete information.

3.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at bob@motiondoctor.ai of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

3.4 One Account per User. You may not maintain more than one account, share your account with any other person, or transfer your account to any other person, without our prior written consent.

3.5 Beta Access. During our beta period, we may grant selected users free access to features that will later be part of the paid tier. Beta access is granted by promotional code, is provided on an “as is” basis without any service-level commitment, and may be limited, modified, or revoked by us at any time. Beta participants may be asked to provide product feedback. The fees, renewal, and refund provisions of Section 4 do not apply during your beta access; they apply once we notify you that your account is transitioning to paid access.

4. Subscriptions, Fees, and Payment

4.1 Fees. Access to the paid tier of the Service requires payment of fees as displayed at the point of sale. Fees may include a one-time program-build fee, recurring monthly or annual subscription fees, or such other charges as we may establish. All fees are quoted in U.S. dollars and are exclusive of applicable taxes, which you are responsible for paying.

4.2 Payment Methods. We accept payment by credit card, debit card, and certain other electronic payment methods through our third-party payment processor, Stripe, Inc. We may also, at our discretion, accept payment in cryptocurrency through a third-party processor; cryptocurrency payments are non-refundable and subject to additional terms displayed at the time of payment. By providing payment information, you authorize us and our payment processors to charge the applicable fees to your designated payment method.

4.3 Automatic Renewal. Subscriptions automatically renew at the end of each subscription period (monthly or annual, as applicable) at the then-current rate, unless you cancel before the renewal date. You authorize us to charge your payment method on each renewal date. You may cancel at any time through your account settings or by emailing bob@motiondoctor.ai; cancellation takes effect at the end of the then-current paid period.

4.4 Free Trial. We may offer a free trial of the paid tier. If we do, the duration and terms of the trial will be displayed at sign-up. Unless you cancel before the end of the trial, your subscription will automatically convert to a paid subscription at the end of the trial and you will be charged the applicable fee.

4.5 Refunds. Except as required by applicable law, all fees are non-refundable. We do not provide refunds or credits for partially used subscription periods, unused features, or accounts terminated for breach of these Terms. We may, in our sole discretion, offer refunds or credits on a case-by-case basis.

4.6 Price Changes. We may change our prices at any time. For recurring subscriptions, we will provide at least thirty (30) days’ advance notice of any price increase, and the new price will take effect at your next renewal. If you do not agree to the new price, you may cancel before the renewal date.

4.7 Failed Payments. If a payment fails, we may suspend or downgrade your account until payment is received. You are responsible for keeping your payment information current.

5. User Content and AI Inputs

5.1 User Content. The Service allows you to submit information, including assessment answers, movement self-descriptions, messages to the AI coach, and other content (collectively, “User Content”). You retain ownership of your User Content.

5.2 License to Motion Doctor AI. By submitting User Content, you grant Motion Doctor AI a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works of, communicate, and display your User Content solely for the purposes of (a) operating, maintaining, and improving the Service; (b) providing personalized programs and AI coaching to you; (c) producing aggregated, de-identified statistics and product analytics; and (d) training and improving our internal models and systems, except that User Content shall not be shared with any third-party AI model provider for the purpose of training that third party’s models.

5.3 Your Representations. You represent and warrant that (a) you own or have the necessary rights to your User Content, (b) your User Content does not violate the rights of any third party, and (c) your User Content is accurate to the best of your knowledge.

5.4 Health Information. User Content may include health-related information such as descriptions of pain, restriction, prior injury, mobility limitations, and similar information (“Consumer Health Data”). Our collection, use, and protection of Consumer Health Data is governed by our Privacy Policy and Consumer Health Data Privacy Policy. You are responsible for not sharing health information about any other person without that person’s consent.

6. Acceptable Use

You agree not to, and not to allow any third party to:

• use the Service for any unlawful purpose or in violation of any applicable law;
• use the Service to provide medical advice, diagnose any condition, or render any licensed healthcare service to any other person;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;
• scrape, crawl, harvest, or otherwise collect content or data from the Service through automated means without our prior written consent (except by public search engines indexing publicly available content);
• interfere with, disrupt, or circumvent any security or access-control mechanism of the Service;
• upload viruses, malware, or other malicious code;
• impersonate any person or misrepresent your affiliation with any person or entity;
• use the Service to harass, abuse, defame, or harm any other person;
• attempt to manipulate or jailbreak the AI features of the Service to produce content that violates these Terms or applicable law; or
• use the Service to develop or train any artificial-intelligence model, machine-learning model, or competing service.

7. Intellectual Property

7.1 Ownership. The Service, including all software, text, graphics, videos, exercise content, assessment logic, AI prompts, methodology, the proprietary 10-point body plan, movement-archetype system, and all other content and intellectual property (collectively, the “Motion Doctor IP”), is owned by Motion Doctor AI LLC or its licensors and is protected by U.S. and international copyright, trademark, trade-secret, and other intellectual-property laws.

7.2 Limited License. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial wellness purposes. All rights not expressly granted are reserved.

7.3 Trademarks. “Motion Doctor AI,” the Motion Doctor AI logo, and related names and logos are trademarks of Motion Doctor AI LLC. You may not use these trademarks without our prior written consent.

7.4 Feedback. If you provide us with any suggestions, comments, or other feedback regarding the Service (“Feedback”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use the Feedback for any purpose without compensation or attribution.

8. Assumption of Risk; Release

8.1 Assumption of Risk. YOU UNDERSTAND AND ACKNOWLEDGE THAT MOVEMENT, EXERCISE, AND PHYSICAL ACTIVITY, INCLUDING THE ACTIVITIES SUGGESTED OR DEMONSTRATED THROUGH THE SERVICE, INVOLVE INHERENT AND SIGNIFICANT RISKS, INCLUDING BUT NOT LIMITED TO MUSCULOSKELETAL INJURY, AGGRAVATION OF EXISTING CONDITIONS, FALLS, STRAINS, SPRAINS, AND IN RARE CASES SERIOUS INJURY OR DEATH. YOU VOLUNTARILY AND KNOWINGLY ASSUME ALL SUCH RISKS, WHETHER OR NOT KNOWN OR FORESEEABLE.

8.2 Release. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE MOTION DOCTOR AI LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES (THE “RELEASED PARTIES”) FROM AND AGAINST ANY AND ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION WHATSOEVER, ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE, OR INJURY (INCLUDING DEATH) THAT MAY BE SUSTAINED BY YOU OR ANY PROPERTY BELONGING TO YOU, WHILE USING OR AS A RESULT OF USING THE SERVICE OR PARTICIPATING IN ANY MOVEMENT OR EXERCISE SUGGESTED BY THE SERVICE.

8.3 Health Certification. By using the Service, you certify that you are in good health and have no medical condition that would prevent your safe participation in movement and exercise, or that you have consulted a qualified healthcare professional and received clearance to participate. You are solely responsible for evaluating your own ability to safely perform any movement suggested by the Service.

9. Privacy

Your use of the Service is also governed by our Privacy Policy and Consumer Health Data Privacy Policy, available at motiondoctor.ai/privacy and motiondoctor.ai/health-data-privacy. By using the Service, you consent to the collection, use, and disclosure of your information as described in those policies.

10. Third-Party Services and Links

10.1 Third-Party Services. The Service relies on third-party services, including without limitation OpenAI for AI-model inference, Supabase for data storage, Stripe for payment processing, Resend for email delivery, and Vercel and Railway for hosting. Your use of the Service may be subject to those providers’ terms and policies. We are not responsible for the acts or omissions of third-party providers.

10.2 Links. The Service may contain links to third-party websites. We do not control or endorse those websites and are not responsible for their content, policies, or practices.

11. White-Label Partners

Motion Doctor AI may make all or portions of the Service available to third-party partners (“White-Label Partners”) under their own branding pursuant to a separate written agreement. If you access the Service through a White-Label Partner, these Terms continue to govern your use of the underlying Motion Doctor AI technology, and any additional terms imposed by the White-Label Partner apply to your relationship with that partner.

12. Suspension and Termination

12.1 Termination by You. You may stop using the Service at any time. You may cancel a paid subscription through your account settings or by emailing bob@motiondoctor.ai.

12.2 Termination by Us. We may suspend or terminate your access to the Service, with or without notice, for any reason, including without limitation if (a) you breach these Terms, (b) we are required to do so by law, (c) we determine that your conduct creates a risk of harm to you, others, or Motion Doctor AI, or (d) we discontinue the Service.

12.3 Effect of Termination. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 5, 7, 8, 13, 14, 15, 16, 17, and 18) will survive.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, MOTION DOCTOR AI DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND TITLE. WE DO NOT WARRANT THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE INFORMATION, CONTENT, OR AI-GENERATED OUTPUT PROVIDED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, RELIABLE, OR APPROPRIATE FOR YOUR CIRCUMSTANCES; OR (C) ANY ERRORS WILL BE CORRECTED.

WITHOUT LIMITING THE FOREGOING, MOTION DOCTOR AI MAKES NO REPRESENTATION OR WARRANTY THAT ANY MOVEMENT, EXERCISE, OR PROGRAM SUGGESTED BY THE SERVICE WILL BE SAFE OR APPROPRIATE FOR YOU. ANY DECISION TO PERFORM AN EXERCISE OR PROGRAM IS MADE AT YOUR OWN RISK.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL MOTION DOCTOR AI LLC OR ANY OF ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to indemnify, defend, and hold harmless Motion Doctor AI LLC and its members, officers, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use of the Service; (b) your User Content; (c) your breach of these Terms; (d) your violation of any law or the rights of any third party; or (e) any injury, illness, or other harm you suffer or cause as a result of any movement, exercise, or activity undertaken in connection with the Service.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles. Subject to the arbitration provisions in Section 17, any judicial proceeding permitted under these Terms shall be brought exclusively in the state or federal courts located in Montgomery County, Pennsylvania, and you irrevocably consent to the personal jurisdiction of those courts.

17. Binding Arbitration and Class-Action Waiver

17.1 Agreement to Arbitrate. Except as otherwise provided in this Section 17, you and Motion Doctor AI agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, rather than in court. This arbitration agreement is governed by the Federal Arbitration Act.

17.2 Informal Resolution. Before filing for arbitration, you and Motion Doctor AI agree to attempt in good faith to resolve any Dispute informally for at least sixty (60) days. You must send a written notice describing the Dispute and the relief sought to bob@motiondoctor.ai. If the Dispute is not resolved within sixty (60) days, either party may initiate arbitration.

17.3 Arbitration Procedure. The arbitration will be conducted by a single arbitrator selected in accordance with AAA rules. The arbitration will be conducted in Montgomery County, Pennsylvania, or, at your election, by telephone, video, or written submissions. The arbitrator’s award will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

17.4 Class-Action Waiver. YOU AND MOTION DOCTOR AI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE PARTIES AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. IF THIS CLASS-ACTION WAIVER IS HELD UNENFORCEABLE, THEN THE ENTIRETY OF THIS SECTION 17 IS VOID.

17.5 Exceptions. Notwithstanding the foregoing, either party may (a) bring an individual action in a small-claims court of competent jurisdiction; (b) seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual-property rights; and (c) bring an enforcement action, validity determination, or other claim arising from or relating to intellectual-property rights in court.

17.6 Fees. The payment of AAA filing, administrative, and arbitrator fees will be governed by AAA’s rules, except that Motion Doctor AI will reimburse fees that AAA rules require to be paid by the consumer where the fees exceed those that would be charged in court.

17.7 Opt-Out Right. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to bob@motiondoctor.ai within thirty (30) days after first accepting these Terms. Your notice must include your name, account email address, and a clear statement that you do not wish to resolve disputes through arbitration. Opting out of this arbitration agreement will have no other effect on your relationship with Motion Doctor AI.

18. General Provisions

18.1 Changes to These Terms. We may modify these Terms at any time by posting the revised Terms at motiondoctor.ai/terms and updating the “Last Updated” date. Material changes will be communicated by email or in-product notice. Your continued use of the Service after the effective date of any change constitutes acceptance of the revised Terms. If you do not agree to a change, you must stop using the Service.

18.2 Entire Agreement. These Terms, together with the Privacy Policy and Consumer Health Data Privacy Policy, constitute the entire agreement between you and Motion Doctor AI regarding the Service and supersede all prior agreements and understandings.

18.3 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will remain in full force and effect.

18.4 No Waiver. Our failure to enforce any provision of these Terms is not a waiver of that or any other provision.

18.5 Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

18.6 Force Majeure. We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet outages, or third-party-provider failures.

18.7 Notices. We may provide notices to you by email, posting on the Service, or other reasonable means. You may provide notices to us at bob@motiondoctor.ai or by mail to Motion Doctor AI LLC, Conshohocken, Pennsylvania 19428.

18.8 Contact. Questions about these Terms may be directed to bob@motiondoctor.ai.

Motion Doctor AI LLC
Conshohocken, Pennsylvania 19428
bob@motiondoctor.ai